Listen

Listening is louder than it sounds.

The more obsessed, the more vociferous we get. Idea machines must be willing to share compelling stories, but listening is part of any transmission. This is obvious, but with precious airtime up for grabs and knowing so much about our own interests, listening can devolve into feeling like a required distraction.

Extra Shot

Hearing is passive.
Listening is active.

As we guide people through the layers of understanding, active listening forms a bond much faster than forcing ourselves to be heard. The fear of not having time to deliver our message will linger, but when we truly tune into what another person is saying, it shows we care. Active listening also helps us better harmonize our thoughts within the moment and counters the common mistake of overloading others with too much numbing details all at once. Knowing each conversation is part of a broader relationship journey, good listeners are almost always given a chance to make a bigger impact.

Ready for an experiment? The next time you meet someone new, embrace your inner scientist. Set your introverted/extroverted mindset aside and focus your attention on asking as many thoughtful questions as you can. The less you talk, the better. This will feel awkward if you just fire question after question, so be concise with each response, then return to thoughtful questions for a more natural interaction. Consider expanding this social experiment by purposely doing this throughout an entire networking event. Remember who you talked with and track how the listening-focused conversations evolve. Over time, how do these relationships compare with others where you’ve been less intent on listening?

Here are tactics to support your listening practice:

  • Center your internal attention.
  • Stay engaged with eye contact.
  • Use jarring questions to dodge small talk.
  • Don’t interrupt or jump to conclusions.
  • Occasionally paraphrase what was said.
  • Avoid the urge to make it about you.
  • Ask curious questions to go deeper.
  • Use non-verbal cues to express attention.
  • Record and share a few key takeaways.
  • Exit gracefully, without a sense of rush.
  • Follow up with one more question.
  • Ask about progress next time you meet.

This type of active listening will not only extend your ability to hear. It will also make your responses more in-tune with what others are thinking versus always trying to prove your point. Selflessness may keep a conversation from landing exactly where we want in that moment, but as we move from one topic to the next, we learn how others work.

Extra Shot

Listening within a support network ignites optimism, connection, and motivation. A healthy balance involves listening to challenge networks, which keeps us intellectually humble and rooted in reality.

When done well, an unspoken bond is formed. This synchronization curates future conversations that are enforced by shared enthusiasm.

Brewed From Within
#34 📖 Leadership

By Ben McDougal, ago

2025 FastTrac + 1MC Summit

The 2025 FastTrac + 1MC Summit was an energizing reunion for generous leaders who make Wednesday our favorite day of the week.

Since 2012, 1 Million Cups has educated, connected, and accelerated entrepreneurs with weekly gatherings throughout the United States. The driving force behind each 1MC community, are teams of volunteer organizers. What made this year’s pilgrimage so special, was that 1MC organizers from 100+ different communities hadn’t all come together since 2019. It was also the first time FastTrac was brewed into the mix and you could feel how much everyone appreciated sharing premium human time.

Extra Shot
Good Relationships = Good Life

Were featured speakers on point? Yes. Were breakouts brewed from within? Yes. Were valuable connections made? For sure. Did everyone learn something? Undoubtedly. Was the event managed in style? Of course. Did everyone have fun? Absolutely.

Fundamentals were brewed, but there’s something uncommon about this tribe. It’s hard to describe the magic. These leaders all come from different environments, yet share a direction. Such diversity kindles beautiful complexity, yet common threads unite us – generosity builds trust and the energy of accelerating others is unmatched. Over time, such leadership unlocks abundance. This allows people in startup communities and organizations within entrepreneurial ecosystems to all do more with less. As a shared, positive sum mindset meets at the crossroads of education and connection, 1MC becomes an inclusive front porch and a true gift that can caffeinate whatever we care about.

Extra Shot
People like us. Do things like this.

That said, running 1MC and/or FastTrac so it feels easy, efficient, and fun is not all rainbows and unicorns. Consistency requires sacrifice, working with others can be tricky, releasing reluctance takes guts, and the long-term nature of community is real. It’s milestone moments like the 2025 FastTrac + 1MC Summit in Kansas City, that remind us how fortunate we are to have something that nobody owns, yet everyone appreciates and all are welcomed. As genuine appreciation is shared, renewed motivation invites us all to stay wild, yet also in harmony.

Thanks again to all who show up, for building together, and for giving first. Below are photos, here’s EP100 of YDNTP with Brad Feld, and while I didn’t focus on film making, the (above) video brews a glimpse into this caffeinated collision. Cheers!

By Ben McDougal, ago

Rhymes with Odd

The Uno reverse card is played! After Ryan Snaadt brought Ben into his studio for EP. 022 of The Rhymes with Odd Podcast, these content creators reconnect to share video-flavored marketing insight. Learn how to disconnect time and money by leveraging a fleet of products with digital depth, in creative ways that meet your audience where they’re at. We also chat about producing a podcast, as Ryan talks through how to plan, record, edit, and distribute this heartfelt form of content creation. We close with encouragement on accelerate others to activate invaluable know, like, and trust factors.

LISTEN on APPLE PODCASTS
LISTEN on SPOTIFY

BONUS MATERIALS

https://RyanSnaadt.com

https://SnaadtMedia.com

https://SoloVideoPro.com

http://Rhymes-with-Odd.YouDontNeedThisPodcast.com

EP. 022 of The Rhymes with Odd Podcast

http://YouDontNeedThisKeynote.com

http://BENBOT.ai

By Ben McDougal, ago

PolyOmega

Roasted Reflections is a collection
of writings I’ll be proud of forever
and this is the finishing touch…

As I think back, I was never much into reading or writing. I did what was required to play the game of school. Back in 2004, after earning a computer science degree from Loras College and as I started building my career, countless website proposals and client emails had to be where my proficiency with creative writing started to form. This was when the Internet was new, so every business owner began to realize they needed a decent website, even if they didn’t know why. My ability to translate nerd to normal (and normal back to nerd), helped me collaborate with leaders in countless industries. Hearing how people built their companies and helping to compile stories made content creation an indirect, but ongoing element to my early practice.

Writing was also important in my entrepreneurial ventures. It helped me launch The Iowa 3v3 Soccer Challenge and then a global social network for video game enthusiasts. The amount of content I forged into Gathering of Gamers and Tournament Seeker was epic. When I retired from web development after 8 years and  $1M+ in sales, a multimedia marketing move into home building also had me creating a castle of content and with each new side hustle, more words were always required. For instance, I designed everything on FliteBrite, OpenOpen, and Chatty, just to name a few.

I stretch back into the past, because it reveals how writing is fundamental to modern communication. AI and ChatUX is transforming how it’s done, but content creation has enhanced my career in digital marketing and has fueled all of my innovative aspirations. Along with articulating ideas in compelling ways, my writing has been focused on entrepreneurship for a long time. My own creative seasons have been enlightening, but all that I’ve learned from leaders like you, has been monumental in understanding the entrepreneurial lifestyle. Along with career nirvana for myself, I’ve seen how building a business activates an abundance of lasting purpose, shared motivation, and personal growth!

Alright, fast forward to January 1, 2020.

As I started writing my first book by copying the Table of Contents into a blank document, there was never a doubt I could articulate deep understandings into tight spaces. From start to finish, writing You Don’t Need This Book and building Pour Over Publishing to support the publishing process took 1.25 years. Toward the end of this journey, it became clear that BenMcDougal.com needed to be a more prominent place. Thanks to a lifetime of building online, as my personal website came together, I had a stockpile of content. Along with everything on different websites and throughout social media, I had crafted (37,456 words) for YDNTB, which delivered a wonderful well of my very best writing.

Extending my book with a blog was not the original plan. It felt important to make my website shine, but I had never published art on such a rigid timeline. Seth Godin suggests we ship art every day, so while I considered a daily blog, I had to be realistic. Everything I write about are relics for people who mean the world to many, so delivering on a promise was my only option. As I considered how often to publish new articles, feedback kept me grounded and I’m glad I chose to pursue a weekly cadence.

Over time, RoastedReflections.com has become a treasured library. Each writing is a chemical reaction. I thought deeply and challenged myself to write less, but to mean more. The challenge of compressing countless characters also led to many short titles. While my titles may not be obvious for first-time readers, I appreciate the allure of such mystique. Short titles deliver a punch and I’ve enjoyed forcing big ideas into tiny titles.

The organization of this library will continue to pay dividends as well. There are countless links between all 160+ writings. Primary categories kept me focused on timely/evergreen value for the right audience, while topic-based tags were applied for more precise exploration. Thoughtfully associating a unique emoji to each writing was fun as well.

Extra Shot

Listen to WHY I build.

What started as a marketing engine for my first book, soon became a part of my routine. Knowing an email would automatically pull from my blog every Wednesday morning, meant I needed to meet my deadline every week. The occasional glitch had me scrambling once in awhile, but I never missed a week. Such consistency required sacrifice, but significant learning was experienced along the way.

I learned how reading helps us understand the world, while writing helps us understand ourselves. I learned to feel when it was time to find direction. I learned to appreciate the release of articulating something everyone was going to see. As distribution channels grew, I learned how to counter the feelings of self-righteousness. I learned a lot of new words and that it usually took more than one pass to get each writing perfect. I learned the value of indexing my thoughts. I learned how writing helps improve the way we listen and speak. I learned that when we create something we’re proud of, external validation becomes inconsequential. I learned more about how generosity builds trust and what it means to be an author.

There are more takeaways, but it’s clear why I encourage everyone to write. If you’re afraid to write in public, start by journalling in private, but know this has layers of unrealized potential. Writing helps us organize, execute, and release ideas, but it’s not “art” until it connects with those we seek to serve. The best of intentions mean nothing until we ship it.

Extra Shot

“Change is inevitable.
Don’t fall in love with a medium.
Fall in love with the mission.” -Seth Godin

I’ve shipped my art and RoastedReflections.com will live on to nourish leaders who make a ruckus by fueling positive change in our connected era.

This may be the end to an epic streak, but the title of this closing chapter (PolyOmega) reminds us that endings are a beginning to what’s next.

I’ll continue to lead by speaking nationwide, over 5,000 copies of You Don’t Need This Book have been sold, You Don’t Need This Podcast is in full-effect, BEN BOT is online, fellow leaders are collaborating on Discord, community events are happening, and ecosystems are evolving.

Cheers to all who make work look like play and as we each pursue career nirvana, let’s keep building and stay connected in all that we do

By Ben McDougal, ago