Marketing

Follow Up

As you continue to show up and stand out, it’s important to wrap a bow on your interactions by following up. Why? When creating connections, a single encounter is rarely enough. Whether it’s an email, phone call, social media connection, or handwritten note, follow up.

These tiny touch points can root a relationship. Even if there’s no obvious ways to collaborate right away, take a moment to say you enjoyed meeting that new contact. If possible, include something memorable from your encounter to personalize the message. This is also another chance to ask if there’s anything you can do to help, then close by sharing how you look forward to staying in touch. Whether they respond or not, this follow-up will increase the chance you’ll be remembered.

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The moment you meet is an effective time to connect on social media.

As you meet more people, it can become hard to maintain this habit without support. Don’t be afraid to use relationship management tools to keep conversations organized. Hubspot, Airtable, and other free CRM tools may be a good place to start. These platforms can automate your communication efforts, but play it cool. This is not the time to sell or bombard someone’s inbox. Instead of a pre-determined cadence, make a simple note to follow up. Use this reminder to comment on a social media post, share a quick idea, suggest a meaningful introduction, or invite your new contact to an upcoming event. While these follow ups are unscripted, it doesn’t hurt to internally track how many times you’ve touched base.

This balanced, friendly, and ongoing effort to stay connected will separate you from the pack and keep you on that person’s radar. Business may not spawn from these touch points, but there will be fresh context the next time you see each other. If opportunities to collaborate emerge, you’ll have a channel of communication already in place. Either way, showing up, standing out, and following up makes it easier to explore engaging ideas with your evolving network.

By Ben McDougal, ago

Stand Out

Being remarkable in a networking environment is not rocket science. Be friendly, vulnerable, funny, curious, and eager to help without getting stuck in one place.

As you continue to show up, you’ll learn from others and also learn more about yourself. You’ll be able to ask great questions and be adaptable to any conversation. You’ll need to share your work less, which will allow you to make more introductions. This will make you stand out as a connector.

Ready to shake things up? Avoid the temptation to ask the most common question at networking events: “So, what do you do?” Instead, consider more interesting ways to get people talking.

– How are you feeling?
– How do you like to spend your time?
– What does a day inside your office involve?
– What mindset inspires your best work?
– What’s a recent project you enjoyed working on?
– Are there any roadblocks you’re working through?
– Is there anything I can help you with right now?
– Would you do this work if money weren’t a factor?
– What did you do before your current role?

You only have a moment to make a good impression. It never hurts to throw in a specific topic to help people remember you. Avoid small talk like the weather. Also, family means everything to most people, but avoid going too far down that rabbit hole. Here are a few creative conversation starters to sprinkle in.

– What are your superpowers?
– Where did you travel to last?
– Have you ever been a mentor or an advisor?
– What are you reading or listening to right now?
– How would you describe the internet to a child?
– If you’re a pro wrestler, what’s your entrance song?
– Is there anything that may surprise me about you?
– What’s an interesting paradox you‘ve answered?
– How do you define success? How about happiness?
– Have you ever regretted not doing something?

When it’s time to move on, there is also an art to exiting a conversation. This is handy when conversations have gone on too long. One tactic is to bring more people into the conversation. Kindly introduce everyone to each other. You then have the option to stick around or excuse yourself. Even if you leave the chat, your energy will remain a part of that new conversation as you mingle elsewhere. If you’re at a networking event, another approach is to joke that it’s time for both of you to go meet more new people. This lighthearted suggestion eliminates any awkwardness.

If you’re the one holding conversations too long, you’ll know it when people try similar exiting tactics on you. To improve your relationship-building skills, stop draining the energy from each interaction. Be cognizant of how long you hold onto each conversation. Abandon the idea that everything must happen in one exchange. Even if it feels abrupt, don’t be afraid to move away from conversations before they feel complete. Ending interactions a bit early leaves room for more conversation next time. This creates a subconscious gap to fill and therefore more reasons to reconnect.

By Ben McDougal, ago

Show Up

Surrounding yourself with fellow students, entrepreneurs, and intrapreneurs will keep you motivated. The goal is to find a balanced collection of community events. Commit to those who complement your life while seeking out new groups that make you nervous. This combination will connect you with people who can support, but also expand, your world.

Once you lock in on a few groups that can push you to be your best, show up. It sounds easy, but consistently showing up takes dedication. When we commit to showing up, we are being generous with our time, and generosity leads to trust. As trust surges, more meaningful interactions occur. This will increase the value you give and get from the community, which makes it easier to show up.

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Whether it’s a tribe you trust or a brand new experience, don’t waste your time by attending an event just to say you were there.

When you arrive, say hello to everyone you know. After catching up, shift the focus to meeting new people. For a jump-start, ask a friend to introduce you to someone you don’t know. If that’s not an option, go mix it up alone.

Be bold enough to enter existing conversations without an invitation. One way to do this in style is find a small group of people talking. Wait until you’re noticed, then casually say, “Hey, folks, whatcha chattin’ about?” Be respectful and prepare to expand on whatever they’re talking about. The group will soon want to know why you decided to join their conversation. It’s tempting to use this moment to talk about yourself.

Instead, surprise them by not trying to take over the conversation. Ask a question or share an intriguing thought that relates to the current discussion. The objective is to deflect the focus back toward the group. This deflection will weave you into the fabric of the discussion. You’ve now become a part of the group’s conversation. This will provide a chance to share your story with a more natural flow. Even as you explain your work, remind yourself that everyone loves talking about themselves. By letting them do so, you’ll be less as an intruder and more of interested addition to any discussion.

Perhaps you’re in a group and someone decides to join you? Be quick to expand the circle and compliment their initiative. Get curious and allow your inclusive vibe to create yet another new connection.

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Saying “yes” leads to more adventure, as the universe rewards our ambition.

By Ben McDougal, ago

Social Audio

Video may have killed the radio star, but our voices were never silenced and social audio is now connecting them.

What does the term “social audio” mean? Social audio is an emerging subset of social media. Think talk radio with your entire social graph. Instead of a broadcast studio, everyone is able to speak their mind directly from a smartphone. The result is unscripted conversations that feel like a live podcast, with an endless amount of hosts, speakers and listeners tuning in from anywhere.

These audible discussions strip away the text, photos, and video. Your spoken thoughts are everything in this realm, but sharing your voice is nothing new. Talk radio, music, conference calls, voice messaging and podcasts have been around forever. What’s interesting is how social audio companies are transforming one-to-many productions into synchronized, many-to-many experiences. The timing of this growing market also makes sense, as the global pandemic has created an isolated world craving new ways to stay connected.

As Jeremiah Owyang shared in his comprehensive market forecast, a lot of attention has been given to Clubhouse, but there are signals of a market that’s getting much louder. Twitter Spaces, Locker Room, Sonar, Roadtrip, Yoni Circle, Quilt, and Cappuccino are a few more pioneering platforms that have each caught my attention for different reasons. Apple, Google, Facebook, LinkedIn, and Spotfiy are surely working on clones to catch up as well.

After scanning the open airwaves, I’m betting people with large followings will be drawn back to social audio features that allow them to interact with their existing audience on established social media platforms. For talkative people looking to expand their influence, choosing to be an early adopter on a new platform could be a waste of time if the app flops, but with less noise, the reward could be the audience they seek.

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It’s hard to tell if the race to win in social audio is causing this, but more social media companies are experimenting with different ways to compensate content creators. Twitch and YouTube have this somewhat figured out, but imagine spending the day talking on Twitter Spaces. Listeners could show their support with quick tips, while sponsored conversations and other shared revenue attracts more creative talent.

If you decide to share your voice by exploring social audio, remember the words we use matter. These are live, decentralized discussions, but what you share with the world may be hard to take back as many of these conversations are being recorded in one way or another. While this data collection feels like Ursula stealing Ariel’s voice in the The Little Mermaid, we all know the social media landscape is not a private place.

Privacy concerns aside, social audio provides an innovative way for humans to communication. Unlike edited writing, filtered photos, and polished video, our voices in real-time provide raw access to what people think. How might you use social audio to engage in more connected conversations? <End of Transmission>

By Ben McDougal, ago