Jargon vs. Understanding

Humans seek to define emotions and articulate thoughts, yet a lack of understanding leads to fancy words and long-winded rhetoric. Sounding smart may protect our perceived knowledge, but as Albert Einstein said, “If you can’t explain it simply, you don’t understand it well enough.”

To gauge levels of understanding, there are two questions to ask. First, can we deconstruct, expand, or compress what was said? Second, can we then describe the exact same idea in five different ways? If not, seek further insight to go beyond memorized jargon.

Genuine understanding leads to more transformative conversations. As you seek to translate emotions into thoughts and thoughts into words, here are quick constructs that signal a state of comprehension:

  • Actively listening with genuine interest
  • Using fewer but more effective vocabulary
  • Feeling untroubled by uncomfortable silence
  • Ongoing execution and creative adaptation

Brewed From Within
#35 📖 Leadership

By Ben McDougal, ago

Listen

Listening is louder than it sounds.

The more obsessed, the more vociferous we get. Idea machines must be willing to share compelling stories, but listening is part of any transmission. This is obvious, but with precious airtime up for grabs and knowing so much about our own interests, listening can devolve into feeling like a required distraction.

Extra Shot

Hearing is passive.
Listening is active.

As we guide people through the layers of understanding, active listening forms a bond much faster than forcing ourselves to be heard. The fear of not having time to deliver our message will linger, but when we truly tune into what another person is saying, it shows we care. Active listening also helps us better harmonize our thoughts within the moment and counters the common mistake of overloading others with too much numbing details all at once. Knowing each conversation is part of a broader relationship journey, good listeners are almost always given a chance to make a bigger impact.

Ready for an experiment? The next time you meet someone new, embrace your inner scientist. Set your introverted/extroverted mindset aside and focus your attention on asking as many thoughtful questions as you can. The less you talk, the better. This will feel awkward if you just fire question after question, so be concise with each response, then return to thoughtful questions for a more natural interaction. Consider expanding this social experiment by purposely doing this throughout an entire networking event. Remember who you talked with and track how the listening-focused conversations evolve. Over time, how do these relationships compare with others where you’ve been less intent on listening?

Here are tactics to support your listening practice:

  • Center your internal attention.
  • Stay engaged with eye contact.
  • Use jarring questions to dodge small talk.
  • Don’t interrupt or jump to conclusions.
  • Occasionally paraphrase what was said.
  • Avoid the urge to make it about you.
  • Ask curious questions to go deeper.
  • Use non-verbal cues to express attention.
  • Record and share a few key takeaways.
  • Exit gracefully, without a sense of rush.
  • Follow up with one more question.
  • Ask about progress next time you meet.

This type of active listening will not only extend your ability to hear. It will also make your responses more in-tune with what others are thinking versus always trying to prove your point. Selflessness may keep a conversation from landing exactly where we want in that moment, but as we move from one topic to the next, we learn how others work.

Extra Shot

Listening within a support network ignites optimism, connection, and motivation. A healthy balance involves listening to challenge networks, which keeps us intellectually humble and rooted in reality.

When done well, an unspoken bond is formed. This synchronization curates future conversations that are enforced by shared enthusiasm.

Brewed From Within
#34 📖 Leadership

By Ben McDougal, ago

Head Start

The entrepreneurial lifestyle resists definition.

Business owners paint with strokes of curiosity, determination, and innovation. When people build with creative ambition, experience is valuable, but the symphony of desire and attitude plays an equally important role. It takes heart to start and resilience to execute early moves, manage focus, build teams, maintain sales, and provide lasting customer service to maintain momentum.

The best part about an entrepreneurial lifestyle is that it’s accessible to everyone. This can be seen as students explore projects that transcend the classroom. It’s intrapreneurs fueling positive change in existing companies. It’s startup founders achieving product-market fit with new ideas and others who acquire an established business.

EXTRA SHOT

This contribution was written by Sheldon Ohringer. Along with helping us buy a business, Sheldon is an investor and board member who led large sales teams, developed acquisition programs, and as CEO took a technology company public.

Starting a brand new business is one way to explore the entrepreneurial lifestyle, but buying an existing business is also an interesting way to write your own story.

While there may be a higher cost for the head start, acquiring an existing business presents an interesting side door to the entrepreneurial lifestyle.

Organic growth is important, but there are added benefits in augmenting internal development with external acquisitions as well. As you consider a business to buy, avoid future headaches by understanding industry requirements, such as licenses, permits, zoning, and environmental requirements. As you work with existing ownership to determine a purchase price, a valuation based on capitalized earnings, excess earnings, cash flow, and tangible assets are all methods to guide fair negotiations. In the end, the right price is one that delights the seller and excites the buyer.

As details come together, partner with legal and accounting experts who focus on mergers and acquisitions (M&A) to document the transaction. A letter of intent, confidentiality agreement, contracts, leasing documents, financial statements, tax returns, and sales agreements are all important documents to talk with your M&A team about. Many transactions include a vesting schedule as well, so stay in tune with these details to avoid unwanted surprises.

There are a variety of strategic ways to acquire a business, but once the transition takes place, new owners are given keys to a kingdom that hails an established team, customer base, and operating procedures. As we see in the Exit section of the Results chapter in YDNTB, there will be challenges during these transitory times, but in the end, virtuous leaders listen to keep the culture balanced.

All the good that comes with a business is important to maintain, but an audit of negative aspects is important too. This focus on areas that need improvement is stressful, and concerned employees may exaggerate issues to make their own contribution seem important. To stay proportionate, talk with everyone for context, invite resolutions that may solve issues, get hands-on, and stay optimistic to keep your assessment honest and weighted against the big picture.

Searching and finding undervalued, cash-flow businesses may take time, but it serves as a viable alternative to growing a business from scratch. Intentional candor with areas to improve allows new owners to build on past success while charting a renewed vision for lasting prosperity.

By Ben McDougal, ago

Speak Up

Erik Dominguez equips leaders to confidently communicate. He transforms fears into fuel and speaks nationwide. Whether you’re interested in paid public speaking or working to unite a team, EP74 will inspire you to pause, listen, then come off mute.

After your friendly host narrates Anticipation within another classic break without commercials, Ben and Erik share a handful of specific terms to avoid, assets to extend your reach, and how to cut things to create space for storytelling to land. If your message matters, this is yet another timeless relic to savor.

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BONUS MATERIALS

https://ErikDominguez.com

https://ErikDominguez.com/youtube-2

http://Speak-Up.YouDontNeedThisPodcast.com

Roasted Reflections Break: Anticipation

Waukee APEX

http://BENBOT.ai

By Ben McDougal, ago

Intentional Connections

How do you get comfortable with being uncomfortable? Having lived on two different islands in Japan, Italy, and the Philippines, Lisa Behrends is a seasoned business strategist and executive with an explorer’s perspective.

Follow your instincts and surround yourself with EP61, as Lisa and Ben are in-studio talking about all the things! This episode’s title pays homage to a quest you’ll hear more about here, called Intentional Connections. Within these community-driven environments, we talk about how to show up, stand out, and following up to thicken an engaged network. This will help you find a healthy slowness to help those you meet, be seen, heard, and valued.

After a special break with another writing from the Roasted Reflections library. In this episode, Ben narrates “Anxiety”. After this mindful moment, Lisa talks about ways to live intentionally. Being aware of how you brew life’s resources, time, and relationships. A powerful closing shines as we close. Enjoy, share with one friend, and thank you for strolling on a thought-filled walk with us.

LISTEN on APPLE PODCASTS
LISTEN on SPOTIFY

BONUS MATERIALS

https://LisaBehrends.com

https://IntentionalConnectionsEvents.com

http://Intentional-Connections.YouDontNeedThisPodcast.com

Reading Break from Roasted Reflections: Anxiety

http://CollectorHardbackEdition.com

http://RoastedReflections.com

http://BENBOT.ai

By Ben McDougal, ago