Mental Modeling

Die Empty

Graveyards are full of good intentions, untold ideas, disconnections, and missed opportunities.

As we celebrate year-end holidays and look to 2022, it’s easy to make audacious plans for what’s next, but perhaps it’s wise to pair big ideas with small actions?

This obviously means something different for everyone. For example, there are times in our lives when we seek to do so much more. It’s easy to feel overwhelmed when cool ideas, good intentions, and even positive action doesn’t lead to the anticipated outcome. For those who face this mental mountain, first give yourself grace by remembering that we either succeed or learn. This will help you find closure with past failure(s). As you push through this self-limiting mindset, lean back into your community of fellow founders. It’s even harder to show up when you’re experiencing a dip, but movement activates motivation and leaning into the prosperity of others will percolate helpful conversations. Pair this curiosity with a pinch of vulnerability and you’ll be reminded how generosity builds trust and helps you solve new problems.

In contrast, there are other times when a profound sense of accomplishment leaves us wondering what more can be done? This would seemingly be a privileged state, but our sense of purpose can waver when goals have been met. This can cause even the most ambitious spirit to feel lazy. A sense of achievement dysmorphia can also set in, which downplays our accomplishments in an effort to create space for more. Perhaps one way to counter this type of mental moment is to pair celebration with relaxation, creativity, and humility. Rejuvenation often emerges from self-care rooted in gratitude. This form of vulnerability brings peace, which often provides clarity on prolific ways to make a deeper impact on familiar fronts, or energy to explore brand new ways to fuel positive change.

The nudge you need will be dynamic based on the complexity of your ever-shifting environment, but a willingness to persist allows us all to keep building.

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The YDNTB audiobook was just released and listeners love it! It is now available as a direct download (with bonus features) in this special Holiday Bundle. It can also be found on Audible, iTunes, and Amazon.

It’s impossible to measure the amount of time and effort it took to narrate, edit, and professionally publish this 5-hour audiobook (here’s how I did it), but that’s not what matters. What matters is that I have a remarkable relic to be proud of forever. Enjoy the show my friends!

Along with what you’re able to undertake, appreciate all that you cannot. When idea machines have an opportunity surplus, it’s easy to over commit. It’s much harder to stay cognizant of our personal bandwidth when our connected era is always introducing new ways to spend your time. These are crossroads where you’re invited to be honest about your own purpose, by allowing the superpowers of others to activate something you can/should not. As you share the love, deliver ideas, resources, connections, and opportunities without hidden agendas. You can’t take such things with you, so boldly give them away with a sense of abundance and find renewing joy in helping others bring more good things to life.

My hope is that after reading this year-end reflection, you observe the blunt title less around loneliness, and more as positive encouragement for doing all that we can with our precious time in this life.

A sustainable cadence leads to longevity, but a profound legacy awaits those who exhaust all their love, intelligence, connectivity, and energy to leave satisfied in the end.

By Ben McDougal, ago

Feedback is Data

Customer discovery paves the path to profitability.

This really is the work for entrepreneurs starting a new business. Customer discovery requires curiosity, patience, humility, hard work, thick skin, an interest in being wrong, discernment, and a willingness to adapt.

For many entrepreneurs, impartial feedback can be scary. Customer discovery puts our ideas on the hook and conversations with strangers may contradict past assumptions, but that’s the point! Interacting with the market you seek to serve allows us to learn from “no” in a way that gets us to “yes.” As you collaborate with those who criticize what you’re building, learn why naysayers disagree with your hypotheses. Be humble and make your concepts more compelling to change their minds.

Collecting such real-world data is human and intellectual capital that will attract more network and financial capital. The more you learn from others, the more you’ll recognize—and be able to meet—true demand. This can be a protracted process, which can make it feel unnecessary, but honest feedback will strengthen your value proposition and allow you to eventually go further in the right direction.

When learning from the perspective of others, remember that feedback is only data. This data should be collected, organized, and examined like a scientist. Inference is more effective with more data, so the more feedback you have, the easier it can be to make decisions.

As you translate feedback into action, you must also find your own way. Even with good intent, people who provide you feedback are doing so based on their own experiences. The experience of others is based on the past and is unlikely to harmonize with your exact situation. There are many ways to build your business, so perpetually gather as much feedback as possible and use diversified data to guide your company toward product-market fit.

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My community visit with 1MC Joplin was sweet, this feature article was a neat chance to celebrate Global Entrepreneurship Week, I’m gathering my own feedback by presenting Pour Over Publishing at 1 Million Cups Des Moines, and the much anticipated YDNTB audiobook is almost done!

By Ben McDougal, ago

Content Creation: Organization

Think of the last time you moved into a new home. A clean slate is easy to work with, but can quickly become cluttered as you make it your own. As entrepreneurs develop more creative content, organization is a habit that helps you scale.

The best way to do this is on the front end. Take the time to name and organize your growing collection of files in a way that’s easy to navigate. This sounds simple, but cluttered folders with unrelated files form fast. Need proof? Take a look at your recent downloads or the mess that is a “My Documents” folder.

To boost efficiency, be quick to start new folders and subfolders. Such organizational diligence adds value now and later. You’ll build faster with quick access to what you need. You’ll also be able to more effectively return to past projects. Organization is hard on your own computer. It’s much harder with more people adding all their own materials into a library of files. If the team uses the same library, establish naming conventions and organizational standards.

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Thanks to all who made this YDNTB audiobook release party so special!

Another good organizational habit is to maintain external storage. This supports unlimited growth and ensures everything you build is backed up. It takes a bit of time, but storage space has become basically free. Throw that external hard drive in your bag and treat it like it’s part of your computer. Cloud storage is another good backup method, but online connectivity may be required. For added security, store one more external hard drive outside your home or office. A safety deposit box is a good off-site option. Don’t let data lose spark interest in a better backup plan.

Data management is important, but organization plays a role in other areas as well. Nobody likes working with people who miss deadlines or go silent without reason. Stay organized with your calendar, email, phone, social media landscape, and workspace. This reduces the distraction of clutter and creates a healthy space to do your best work.

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This concludes our 6-week skill building series. To see how everything fits into the broader marketing discussion, pop over and snag You Don’t Need This Book.

As your multimedia marketing skills evolve, merge them to generate all the feels. Learn how to write so it’s easy to read. Snap photos that tell stories. Shoot contrasting collections of video that are enjoyable to watch. Bring narratives to life with captivating graphic design. Get creative and stitch it together with sharp organization. This concoction of multimedia marketing skills is a potent formula for endless stories that sell.

By Ben McDougal, ago

Slow & Fast

“Slow is smooth, and smooth is fast.” -Kerty Levy

This tweetable thought randomly emerged over coffee today. It’s interesting how philosophies on life, wealth, and happiness evolve from entrepreneurial endeavors.

Perhaps it’s the personal nature of building your own business that causes such reflections? It might be the transformative skill of verbalizing your thoughts and ideas with others? Maybe it’s less about business and more like a beautiful side effect of mindfully aging?

The reason(s) and frequency at which you allow yourself to explore big ideas surely depends on the environment, people you interact with, and knowledge you pursue.

This makes me thankful for my own entrepreneurial experiences, but more important, the immeasurable blessing it can be to expand our minds by plugging into startup communities and entrepreneurial ecosystems. A willingness to show up and the trust built through such generosity has allowed me to become apart of so many other founder stories. As I mention throughout YDNTB, consistent action over the long run is required, but the remarkable insight we pick up along the way can provide a path toward true understanding for anyone, on almost any front. As we support entrepreneurs through the art of connection, the invitation to have more diverse discussions is unlocked more often. Whether it’s strategic, tactical or philosophical, what a gift this can become.

Along with stimulating conversations with agreeable people in a support network, it’s important to weave in perspectives from a challenge network. This is a group of disagreeable people we trust to point out blind spots, which helps us overcome our weaknesses with critical feedback we may not want, but need. Curious interactions within a challenge network also unlocks humbling opportunities to be wrong. This helps us avoid misguided confidence through intellectual humility, and brings us closer to the truth.

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Smart people change their mind all the time. Find joy in discovering you were wrong. You’re now less wrong than before, and when we admit it, we’re not less competent, we’re being honest and displaying a willingness to learn.

By Ben McDougal, ago

#GiveFirst

The energy of accelerating others is unmatched.

When talking with others, forget potential transactions. Instead start by focusing on how you can help. People gravitate toward those who choose genuine selflessness over their own interests.

Showing you care can be as easy as a quick thought to help someone else take their next step. Perhaps there’s a helpful introduction you can make? It can even be as simple as showing you care enough to listen.

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Early in my career I was told that everything felt like a one-way street with me. From then on, I made an effort to listen first and talk less. This is difficult when all you want to do is invite people to your next event or sell whatever it may be. Be willing to show up, stand out, and follow up to seal the deal, but pave two-way streets that allow your relationships to flourish by pulling as much as you push.

However you choose to contribute, the trick is not expecting anything in return. This benevolent attitude has been encapsulated in the hashtag #GiveFirst. Here is a Techstars podcast that explores this mindset. Brad Feld also wrote this book to highlight the #GiveFirst philosophy.

Maintaining a #GiveFirst mentality will spawn meaningful discussions faster and more often. This happens because without ulterior motives, you’re able to explore anything without remorse. Over time, this allows more meaningful connections to evolve, versus contacts without context. When you play the long game of investing in the success of others, the real fun begins.

Concerned you’ll never achieve your goals if you’re always trying to help others? Don’t be. If you relentlessly #GiveFirst, you will earn the attention of people eager to return the favor. You’ll also get asked about your own work more often. That’s when you spark intrigue by saying it’s a secret, before shifting the discussion back to them. They’ll laugh, love it, and come back for more.

By Ben McDougal, ago