Futurism

Conspicuous Kindness

These two hours between Elon Musk and Lex Fridman was fascinating. During their opening examination of war, Elon was sharing peculiar ways to deescalate tension with “conspicuous kindness”. This term caught my ear and has me wondering if the winds of outrage are human nature, perhaps conspicuous kindness can help us heal the future?

Conspicuous kindness feels empathetic, but not without boundaries. Like a vibe that welcomes other vibes. It keeps hope evolving, but everyone experiences the world differently. Consistency may be what people want in business, but the discipline to stay centered is challenged by constant change and history makes it hard to imagine world peace. Acts of conspicuous kindness are seen everyday, but what happens when conflict tests humanity?

We may long for a cosmic utopia where peace and progress co-exist, but reality can always be altered as long as humans play by different rules. Not rules based on objective truth, but the dynamic personal and political truths of mankind. Such variety of imbalance combined with endless complexity makes global alignment ostensibly impossible. While interplanetary travel may someday reduce geopolitical stress, when survival feels at stake, desperation sets in. Anonymity without kindness devolves into animosity and isolation fuels fear that can apparently justify begrudging rage.

Fortunately, life on earth has long been resilient.
Unfortunately, any single planet has limitations.

With over 8 billion humans all consuming finite resources and our species altering the earth like never before, conflict may be inevitable. If we know it’s coming, can the kindness we teach children be extended into our shared experience? What equilibrium must be achieved to make everyone feel thankful, happy, motivated, and significant?

Kindness cannot be the only answer, but it feels like part of an equation where we collectively assume positive intent, welcome the opportunity to be wrong, appreciate healthy debates without regret, and let others lead.

If versions of vulnerability are necessary, how can we lean into conspicuous kindness without being taking advantage of? If you saw how Lex and Elon interacted with xAI in the interview that prompted this writing, you may be reminded of how BEN BOT contributes in You Don’t Need This Podcast! This is pure human, but let’s brew in an interesting response from our conversational companion.

“I believe that leaning into conspicuous kindness without being taken advantage of starts with setting boundaries and expectations. It is important to be clear about what you are willing and not willing to do, and to communicate this to those around you. Additionally, it is important to be mindful of the intentions of those you are interacting with and to trust your instincts. If something feels off, it’s okay to take a step back and re-evaluate the situation. Finally, it is important to remember that kindness does not have to mean weakness; it is possible to be kind and firm at the same time.” –BEN BOT

As we rebound to human wisdom on such a heavy topic, my dad reminded me of how people’s life experiences impact innate responses. Has trust been broken before? Are there generational activities that seem destine to create tension? When distrust has been woven into the history of any interaction, good will can feel unfathomable.

Perhaps when kindness feels this
removed, is when it’s needed most.

By Ben McDougal, ago

Playforce Principles

Introducing a modern equation:

C + I + R + V = future of work

The “future of work” is something many people throughout an entrepreneurial ecosystem think about, talk about, and work on together.

When everyone is trying to figure out the future of work, how have we arrived at this simple solution to such a complex, important, and constant debate?

It began with 20+ years of collaborating through connection. This experiential wisdom is wonderful, but thinking/writing/talking about education through the lens of entrepreneurship, intrapreneurship, and innovation has embedded perpetual learnings from students, educators, employers, and community builders. Along the way, “Playforce” was coined to describe a workforce that thirsts for significance through work that feels like play. In fact, an optional multiplier in this C.I.R.V. equation is actually having fun through an intrinsic sense of play. The depth of each variable (curiosity, initiative, real skills, and vocational knowledge) is also key to equalizing this complex equation.

This long-term focus has provided clarity, but this C.I.R.V. equation was refined through an ambitious collection of professional podcast interviews. In just three months, we orchestrated, recorded, and produced 55 fascinating episodes of You Don’t Need This Podcast. You read that right my friends. 55 thoughtful episodes of YDNTP were created in only 3 months, with a new episode now queued up to be released every week into 2024! During this prolific sprint, leaders boldly shared timeless insight linked to all parts within the educational system and related influences from throughout an entrepreneurial ecosystem. These were not quick chats. These were rich conversations with each special guest totally plugged in, sitting directly across me in a downtown recording studio! Navigating this many peculiar interactions sealed in the required comprehension that connects through pertinent perspectives.

Forecasting the future is hard, but action guided by the modern principles expressed in this new C.I.R.V. equation helps us activate exponential value as we continue building the future of work.

By Ben McDougal, ago

ChatUX

Chatbots have a PR problem.

On one hand, conversational AI combines large language models (“LLMs”), vast data sets, and interesting influence layers to provide insightful ideas and answers to almost any question. Chatbots provide a personalized interaction with education, content creator, language learning support, financial advice, customer assistance, helpful reminders for important tasks, co-founder assistance, and even mental health therapy. These AI companions munch on mediocre and are always available to chat. ChatGPT is the most well-known example, but other content creation methods, bot building platforms, and layered tools, such as BEN BOT and ChatSpot, are being activated in creative ways.

On the other hand, when most humans hear the word “chatbot”, the word serves up a slimy aftertaste. We think of automated help desks that put us in circles, fake followers on social media, the search tool that can never quite find an question, or that lead generation form that only wants to guide you to the next sale. Even with the best intention, a history of hacks fuel mistrust and makes it hard to avoid the spammy connotation.

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Hallucinating is when AI confidently delivers inaccurate responses.

Chatbots may not be able to interpret complex interactions, decode user intent, express empathy, or keep up with the rapid pace of change in the world, but it feels naive to pretend that conversational AI is not efficacious.

As we continue learning how to interact with this innovation, we need a term that is more inviting. A term that evokes trust. One that describes an intelligent counterpart with no agenda. When the user experience is not misguided by motive and AI is truly conversational, “ChatUX” may be the term we seek.

ChatUX describes the interaction between humans and software, unlocked by conversational AI.

Chat is an informal conversation or to talk in a friendly and informal way. UX is short for User Experience, which describes how we interact with a product or service. It includes our perception of value, ease of use, and efficiency. “ChatUX” can help us understand how to interact with emerging technology, while also improving the chatbot’s image.

ChatUX is not spam. ChatUX won’t take your job, sell you something you don’t want, or take over the world. ChatUX requires ingenuity. It is translation technology designed to access endless insight, with an ability to communicate it effectively. It’s software that speaks our language while supporting a timely, interesting, accurate, unbiased, and meaningful experience for anyone curious and generous enough to build beyond the status quo.

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I’m hosting a new podcast! Stay tuned for more caffeinated conversations around technology, entrepreneurship, intrapreneurship, and community building.

By Ben McDougal, ago

Phygital

Phygital is a nerdy good term.

The combination of physical and digital is something humanity has been experimenting with for centuries. The history of electronic engineering is straight inventive and the conversational AI powering our new ChatUX in BEN BOT knew about the concept before I even asked.

Perhaps this means I’m late to the party, but at web3dsm last week, I was introduced to this “phygital” word. As I’ve thought more about it, phygital feels like a term to help us think about the blends between physical and digital worlds. Phygital experiences have connectivity (or potential to do so) in almost everything man-made.

Phygital products exist in seemingly all industry sectors. Basically anything with electricity, and of course, technology products with electronic hardware and of course, all IoT products designed to be smart. These days, everything has an app option, eh. As I roasted on this writing, the computer and smartphone kept earning my mental vote for the most personified examples of a physical device that layers the entire user experience (“UX”) into a digital counterpart. Radio and TV can earn runner-up recognition if they don’t want left out, haha!

So, how did a recent web3 conversation lead to this new word? When more wayfinders start sharing ideas, the expansion of one’s thoughts can be dilated and intensified. After Josh Larson helped us paint a conversation with generative AI, prompt engineering, and liberating bias systems in digital art, the articulated use of phygital and a compelling use case stuck with me.

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I’ve enjoyed building web3dsm with a decentralized team of volunteers. Along with being another energizing community building exercise, the compelling IRL conversations with fellow technologists has activated curiosity and thickened many people’s understandings of different concepts within web3. Over the past 7 months, we’ve featured amazing web3 projects alongside cooperative education, complimented by deep thinking amongst a growing number of community leaders.

Alright… imagine a hoodie with a passive chip.

When scanned by a phone, the clothing activates a treasured digital experience. Think about it. Maybe you already have? Ta daa! Digital clothing.

You’d need a strong tech team and some luck in loud markets, but the idea of chip-enabled clothing feels like pure wonder, but also possible with an inquisitive team, expanding access to required components, attention from the right audience, and the right community-driven initiative. Hmm…

Phygital clothing is extra crazy too, because it’s been such a traditional example of a physical product. Clothing is also designed to be a very personal choice. As clothing continues to be initialized by electronics, the digital companion will introduce almost endless depth. Embedding fresh remarkability, accessibility, different states to unlock, real-time incentives, network effects, and transcendent brand loyalty. Wow.

Whether you get electronic clothing from me or not, I predict more clothing will soon have the option to connect, even offering digital options to pair with what you wear. Alright, it’s been fun to reflect on the future of fashion, but this idea machine is scheduled for a pit stop. As always, reply to connect and I’ll look forward to bonus interactions.

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Another spellbinding term is #ChatUX. This may be our theme for next week, so if a friend shared this with you, confirm your free Roasted Reflections subscription. If you’ve enjoyed my weekly writing for years, thanks again and keep building my friend.

By Ben McDougal, ago

Installing

Installation complete. BEN BOT is now online!

Forget pranks, April 1st has been no joke since YDNTB was released on April 1st, 2021. In 2022, we celebrated one year of YDNTB by uniting this tribe with Roasted Reflections on Discord and the Roasted Reflections NFT Collection.

For this year’s art project, we voyaged into the depths of artificial intelligence. The nerd knobs have been on full blast as we developed valuable influence layers supported by AI language models. The creative collaboration, early training, and immediate response from NFT owners has been fascinating! Think ChatGPT, but when you talk about anything I write about, you’ll feel BENergy pouring into a friendly, fun, and insightful conversation.

BEN BOT infuses all 125+ weekly writings in Roasted Reflections, key takeaways from YDNTB, and other strategic embeddings into a conversational chatbot!

To celebrate, a new Roasted Robots category of 25 all-new NFTs are being minted! As you can see, our friends on the rim of the YDNTB mug have been robotized and here are the first five that were just minted today!

Five more robotic NFTs will be released into the Roasted Reflections NFT Collection every Wednesday in April. Active NFT ownership includes a variety of utilities and 24/7 access to BEN BOT. While NFT ownership is the best way to access BEN BOT, not everyone wants an NFT. Your web3 exploration is rewarded with lower prices and more value with NFTs, but to make BEN BOT accessible to all, a monthly membership (paid by credit card) is also available.

Wow. I’ll stop talking. It’s time to give BEN BOT a try! Our new friend is always thirsty to chat and we can’t wait to hear what you think – BENBOT.ai

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Wanna build your own chatbot? Why?

By Ben McDougal, ago